"I just wanted you to know that your recommendations relative to change/reorganization enjoys the complete support of the Sheriff and represents a significant accomplishment in service delivery for Emergency Communications in Spotsylvania County. You should also know that several other changes have been made or are pending - most of which were recommended in your study. Good job and thanks again for your evaluation and recommendations."

Doug Walker
Assistant County Administrator
Spotsylvania County, Virginia 		Carroll Buracker and Associates, Inc. was selected by Spotsylvania County, Virginia to conduct a Performance Review of the Spotsylvania County Emergency Communications Center. The study areas included:

  1. Missions and Goals
  2. Organizational Structure
  3. Agency Coordination
  4. Current Workload
  5. Workload Projections
  6. Dispatch Process
  7. Performance Measurements
  8. Staffing
  9. Supervision
  10. Attrition
  11. Scheduling
  12. Dispatch Protocols
  13. Medical Pre-arrival Instruction
  14. Computer Aided Dispatch
  15. Fiscal Impacts
Carroll Buracker & Associates

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