The following quotations were taken from written correspondence to Carroll Buracker & Associates, Inc. To verify any of the written comments from these current or former officials, contact our office for a copy of the original letter.

"Within the first 2 years, we implemented well over 85% of the recommendations (Fort Lauderdale Police Department Management Study). The results have been outstanding. Our city has dropped from #1 in UCR crimes nationwide to #25."

Michael D. Brasfield, Chief of Police
Fort Lauderdale, FL

"I want to thank you for a job well done in the preparation of the Management Study of the Seattle Police Department...you are to be commended for the thoroughness and professionalism that went into your report."

Charles Royer, Mayor
Seattle, WA

"It has been through your recommendations...that we are now realizing first year savings of $715,000 and projected savings of over $1,000,000 per year..."

Geoffrey Smith, Council Budget Director
Salt Lake City, UT

"Since your study was completed, we have already implemented about 75 percent of your recommendations. The results speak for themselves: overtime is down about $500,000 annually and sick time usage has decreased about 30 percent. And, yet with all these changes, morale, department-wide, hasn't been this high in years."

Neil M. O'Leary, Chief of Police
Waterbury, CT

"It is with grateful appreciation and a sense of accomplishment that I forward this letter to you acknowledging your efforts and updating you on the status of your Comprehensive Master Plan for the Sunny Isles Beach Police Department. This blueprint has been our guideline in accomplishing our tasks. You came into our agency as a consultant and stranger; you departed as 'our friend.' With profound appreciation and respect, I remain."

Fred A. Maas, Chief of Police
Sunny Isles Beach, FL

"On behalf of the City of Cranston, I would like to thank you and your colleagues for the fine work exemplified in the Public Safety Performance Audit of the Cranston Police and Fire Departments. We are more than satisfied with the services of Carroll Buracker & Associates and are continually reminded of our partnership each time the audit is referenced. We are greatly appreciative. Thank you again for your time and efforts. "

Stephen P. Laffey, Mayor
City of Cranston, RI

"The Elected Officials of the City of Parkland, my staff and I have had continuing positive interaction with your firm since you and your staff conducted an evaluation of the City's Public Safety service delivery. We have implemented your recommendations. Your firm is a pleasure to work with and has brought a new level of consultative expectations to the City."

Harry J. Mertz, City Manager
City of Parkland, FL

"As an organization, we have changed and significantly improved our performance and service as a result of your study. Your insight and recommendations have been very helpful to me and the organization as a whole."

Neil J. Harkins, Director - Public Safety
Falls Township Police Department, PA

"The credibility you established with the police department, the citizenry, and our Board of Aldermen has been an integral component for the acceptance of your report (Police Management Study) and vital to the implementation of recommendations."

Mark A. Lauretti, Mayor
Shelton, CT

"...I want to express our appreciation to you and your associates for the significant professional contribution made to Stafford County's public safety services..."

C. M. Williams, Jr., County Administrator
Stafford County, VA

"Carroll, as always, it was a pleasure working with you and your staff... You presented a thorough and concise view of the problems and offered recommendations that are serving as the basis for redevelopment of Police services in Hartford."

James F. Wright, II, Deputy City Manager
Hartford, CT

"I want to express our appreciation for the thorough and professional study that you recently completed for our Police Department. I thought you might be interested to know that the committee endorsed 90% of your recommendations."

Donald L. Hundley, Assistant Chief of Police
Portsmouth, VA

"I have been on the Port Arthur Fire Department for forty years and have been through several fire department studies. In my opinion, this was the first comprehensive fire department evaluation that has been done without a predetermined agenda."

Clifford P. Barbay, Fire Chief
Port Arthur, TX

"As you know I, along with the City Council, was very pleased with the results of your effort. (Management Study of the University Park Police Department.) In my 25 years working for cities, I do not recall this many recommendations being implemented in such a short time. As of today, we have implemented, or have started the process to implement 64 of the 86 recommendations contained in your report. All of the remainder are being planned for implementation."

Bob Livingston, City Manager
University Park, TX

"Your City of Chicago Emergency Communications System Closeout Report is an excellent reference document that continues to be frequently used by our staff to gather information about our systems."

Gregory B. Bishop, Deputy Director
City of Chicago Emergency Communications Center, IL

"Thank you and your consulting team for your work preparing a ten-year Master Plan for Saint Paul's Department of Fire and Safety Services."

George Latimer, Mayor
Saint Paul, MN

"It is extremely satisfying to leave our Board knowing that during the last three years your plan has been implemented and the EMS posture in Chesterfield has never been stronger."

G.H. Applegate, Board of Supervisors
Chesterfield County, VA

"I would like to commend Buracker and Associates. In this day of tight budget restraints, it is rewarding that your associates have developed avenues and plans to save the county money in the public services arena. We are optimistic that our volunteer system can continue to thrive and prosper."

W.G. Shelton, Jr., Deputy Fire Chief
Stafford Volunteer Fireman's Association, Stafford County, VA

"We will make every effort to move forward and implement your ‘blueprint’ for this agency. It was a pleasure working with you."

John Schmidig, Chief of Police
Bergen County, NJ

"Both I and the Virginia Beach Police Department are deeply appreciative for your assistance in reviewing our overall operations and procedures, with particular emphasis on FLSA, EEO, use of force policy, allocation of manpower, and our commitment to accreditation. Your recommendations have resulted in our becoming a more efficient and effective law enforcement agency."

Charles R. Wall, Chief of Police
Virginia Beach, VA

"Things are moving along quite well in St. Louis Park, and I credit that, in large part, to the constructive recommendations in your management study report."

Mancel T. Mitchell, Chif of Police
St. Louis Park, MN

"As City Manager, it is extremely important that management studies do not appear to be “audits” and overly critical. The style in which these studies (Police and Fire Department) were written and presented were proactive, constructive and professional."

Steve Norwood, City Manager
Lancaster, TX

"I can't say enough about how impressed I am with your work."

Sheryl L. Sculley, City Manager
Kalamazoo, MI

"The benchmarking, research of best practices, and data collection were extremely thorough and professional. Your report has set a new standard for staff work in this City."

William R. Bamattre, Fire Chief
Los Angeles Fire Department

"I was extremely impressed with the quality of the study (County Sheriff’s Department) which you presented at our Committee of the Whole. It was very comprehensive in scope and professionally prepared."

Bill Fennelly, Board of Supervisors
Scott County, IA

"...your professional insight and polished demeanor have made a very large difference in Canandaigua..."

Wiliam R. Bridgeo, City Manager
Canandiagua, NY

"...I would like to congratulate Carroll Buracker, Project Director, for demonstrating outstanding expertise, professionalism, dedication and leadership..."

George K. Dickey, Grants Officer
U.S. Department of Housing & Urban Development

"...I can see why you are one of the most sought after police consultants in the country."

George Hanbury, City Manager
Fort Lauderdale, FL

"Your policy of keeping in touch during either the implementation or review process in the Police and Fire Department studies has been a tremendous benefit to us."

Christopher J. Russo, Village Administrator
Rye Brook, NY

"You will be pleased to know that Chief O'Shield continues to use your nine volume review of security at CHA as his bible. We try to implement more and more of it as we go along."

Joseph Shuldiner, Executive Director
Chicago Housing Authority

"The professionalism exhibited by your organization has been one of the key ingredients to this project being so successful in such a short period of time."

Frank Anderson, Executive Director
Housing Authority of Orange County, TX

"Now that your report has been rendered, I am writing to thank you for the outstanding effort you made for the Town of Greenwich."

John B. Margenot, Jr., First Selectman
Greenwich, CT

"Your expertise in this field has greatly benefited the City of Perth Amboy as a whole, the Perth Amboy Police Department, and the City's residents. It has been my pleasure to have worked with you and my good fortune to have met you."

Joseph Vas, Mayor
Perth Amboy, NJ

"I would like to thank you for your exceptional work in preparing a comprehensive feasibility study for coordinating security services in the South Downtown area of Seattle. Your recommendations to coordinate existing public and private sector law enforcement services will improve public safety in this vibrant area of Seattle. Your expertise and implementation assistance were instrumental in the Foundation's success in forming public/private partnerships to make South Downtown a safer place."

J. Todd Graham, Executive Director
Seattle South Downtown Foundation

Robert P. Owens, Chief of Police
Oxnard, CA

"The purpose of this letter is to commend you and your staff for a job well done. I knew you were the firm to turn to for assistance for a Police Master Plan, Emergency Preparedness Plan, and a Police Manual with Accreditation standards. It was a pleasure to work with you."

Christopher Russo, City Manager
City of Sunny Isles Beach, Florida

"Your report entitled "A Blueprint for the Delivery of Police Services for Falls Township, Pennsylvania" is, without question, the most comprehensive Police Study ever performed for our community. Your recommendations have already enabled us to become a more efficient and effective law enforcement agency. It was gratifying to work with you and your professional team."

Wayne R. Bergman, Township Manager
Falls Township, Pennsylvania

"I am writing on behalf of the entire city of Sugar Land, Texas, to express our gratitude for the tremendous job you and your firm did on the Sugar Land Police Department Management Study &Operational Review. Your presentation to the City Council on April 20, 2004, was the best I have personally witnessed by a consulting firm on any subject in over twenty-four (24) years of public service for quality communities in Texas, Minnesota and Arizona. Thanks again to you, Dr. Eisenberg and the entire firm for exceeding our very high expectations, Mr. Buracker."

David Ellison, Assistant City Manager
City of Sugar Land, Texas